General Terms and Conditions of Sale

Any order implies the buyer's acceptance of these terms. Therefore, no contrary clause may be invoked against us if we have not formally accepted it.

CONCLUSION OF THE SALE

The sale is considered final upon receipt of the purchase order and the corresponding payment.

PRICE

We expressly reserve the right to update our prices for any order placed on an expired purchase order. Our prices are inclusive of all taxes, departing from Luxembourg.

PAYMENT TERMS

Unless otherwise stipulated, payment must be included with the order. No order that is not accompanied by its payment will be honored.

DELIVERY

The delivery takes place by handing over the products to a carrier for international shipping or to the post office for France. Delivery times, if specified, are provided for informational purposes only. In the event of a delay in delivery, the cancellation of the order can only be requested and obtained after a formal notice that has not been followed by execution due to our fault, within a period of one month. Under no circumstances can we be asked for damages.

We consider ourselves released from our obligations regarding delivery times in the event of any occurrence beyond our control, including delays by the buyer in providing any documents or information necessary for the fulfillment of our obligations.

CLAIMS

Claims must be made, at the latest, within three days following the receipt of the products, by registered letter with acknowledgment of receipt. No return can be made without our written authorization.

GUARANTEE

The warranty for our products is, by express agreement, strictly limited to the replacement of products that we have recognized as defective, excluding all costs, compensation, and damages.

ASSIGNMENT OF COMPETENCE

In the event of a dispute, of any kind, the Commercial Court of LUXEMBOURG shall remain the sole competent authority.